Calendly's external scheduling flow worked well and looked the part. The application side, however, was confusing and difficult to use. Users didn't know how to navigate the app, locate settings, or perform the actions they needed to in the core experience. On top of that, the app had a scalability problem—the interface couldn't feasibly support large enterprise users.
During this project, I conducted extensive user research and testing, improved core information architecture, redesigned foundational components and pages, as well as established modern design language for the app's most fundamental pages.
Perhaps the biggest project we'd undertaken as a company, I was responsible for designing an interface that could scale easily between individual users and large enterprise teams. I generated low-fidelity wireframes/maps/flows, high-fidelity mockups, illustrations, icons, and created a library of UI components to use and be used by the design team.
Foundational Application Design